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[jo2dan94]

screen-20251124-095652.mp4

[oksenina]

@jo2dan94 Hello!

In order to troubleshoot this issue, we need to get your application logs.Here's what we need you to do:

1. Enable debug logging:
   Settings -> General -> Advanced -> Logging level -> Debug.
2. Reproduce the problem, then remember the exact time when it happened.
3. Collect logs:
   Settings -> General -> Advanced -> Export logs and system info.
4. Send this file to qa@adguard.com:
   • include [android] keyword and 5929 in the subject of your email
   • specify the exact time when the issue occurred

[jo2dan94]

Logs sent

[oksenina]

@jo2dan94 Could you provide the exact device model and application version number?

[jo2dan94]

Yes pixel 10 pro xl 4.14.14 Sent from [Proton Mail](https://proton.me/mail/home) for Android.

…

-------- Original Message --------

On Monday, 12/01/25 at 09:14 Oksana Senina ***@***.***> wrote: oksenina left a comment [(AdguardTeam/AdguardForAndroid#5929)](#5929 (comment)) ***@***.***(https://github.com/jo2dan94) Could you provide the exact device model and application version number? — Reply to this email directly, [view it on GitHub](#5929 (comment)), or [unsubscribe](https://github.com/notifications/unsubscribe-auth/BV34USRS75F5T4URQ223AJD37RLMJAVCNFSM6AAAAACNBK5TQ6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOJXGEYDINBZG4). You are receiving this because you were mentioned.Message ID: ***@***.***>

[oksenina]

@jo2dan94 Thank you for reporting this issue!
We've forwarded your message to the development team and will fix the bug in future releases

[jo2dan94]

Awesome do u know when #5868 will be fixed Sent from [Proton Mail](https://proton.me/mail/home) for Android.

…

-------- Original Message --------

On Wednesday, 12/03/25 at 00:28 Oksana Senina ***@***.***> wrote: oksenina left a comment [(AdguardTeam/AdguardForAndroid#5929)](#5929 (comment)) ***@***.***(https://github.com/jo2dan94) Thank you for reporting this issue! We've forwarded your message to the development team and will fix the bug in future releases — Reply to this email directly, [view it on GitHub](#5929 (comment)), or [unsubscribe](https://github.com/notifications/unsubscribe-auth/BV34USQRBX3UWLW3DBWOELD37Z7H3AVCNFSM6AAAAACNBK5TQ6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMMBVGI4TMMJZGQ). You are receiving this because you were mentioned.Message ID: ***@***.***>