Article Feedback - Missing details regarding MS Teams Message Card support

[JBrocx]

Type of issue

Outdated article

Feedback

Information regarding Message Card seems to be missing despite this article saying it has been updated to include message card support.

https://devblogs.microsoft.com/microsoft365dev/retirement-of-office-365-connectors-within-microsoft-teams/

The above article also includes a truncated link in the latest updated message.

You can continue to use the Message Card format when migrating your existing Office 365 Connectors. For technical details and guidance, see the updated documentation on Microsoft Learn: https://learn.microsoft.com/microsoftteams/platform/webhooks-and-connectors/what-are-webhooks-and-c…

Under "Known Issues" it states Message Cards are not support.. but according to the above link they are now supported.

Workflows support Adaptive Cards only. It doesn't support the older message card format that Office 365 Connectors use. Workflows don't support using the message card format. For more information, see how to convert connector message card format to Adaptive Card.

Page URL

https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/what-are-webhooks-and-connectors

Content source URL

https://github.com/MicrosoftDocs/msteams-docs/blob/main/msteams-platform/webhooks-and-connectors/what-are-webhooks-and-connectors.md

Author

@clearab

Document Id

617e808e-58e1-f7ce-2d62-bb152b4ed518

Platform Id

9082578e-c82a-f20a-bb33-c87ef4604339

[m365-agent-toolkit-assistant]

👋 Hi @JBrocx,

Thank you for reporting this issue! We want to let you know that:

⏱️ Our team will personally review your issue
🎯 You can expect a response within 1 business day

✨ This is an AI-generated initial response
🤖 AI-Generated Preliminary Analysis:

Thanks for your feedback! The documentation about Message Card and Adaptive Card support in incoming webhooks for Teams has had several updates—and some confusion remains.

Key points from recent issues:

• Adaptive Cards are supported in Teams incoming webhooks for most commercial tenants, but you must use a newly created webhook.
• Some tenants (like GCC) might not have this support yet.
• Message Cards (legacy format) are still supported.
• Actions like Action.Http and Action.Execute are not supported in webhook cards.

Suggested Action:
If the docs say Message Card or Adaptive Card support was updated but you don’t see coverage, you’re not alone: users have requested clarification in open issues. Please consider cross-referencing there.

Reference Issues:

• 4109
• 2388

Hope this helps clarify the situation and provides actionable links!

✨We'd love your feedback! Please take a moment to fill out our survey.

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Note: This is an automated first response generated by AI. A human team member will review your issue and provide a more detailed response soon. We appreciate your patience!

[microsoft-github-policy-service]

Hi @JBrocx! We will investigate and if we require further information we will reach out to you. Please use this link to escalate if you don't get replies in two working days.

Best regards, Teams Platform

[sayali-MSFT]

Hello @SirajShaik-MSFT ,Could you please help us to update the document?

[SirajShaik-MSFT]

Hi @JBrocx ,

Thank you for reaching out to us. We closed the issue as the document got updated. Please reach out to us if anything is required.

Thank you.

[microsoft-github-policy-service]

Tell us about your experience!

Hi @JBrocx! This issue is closed in our system. We would like your feedback on your experience with our support team and Platform.

Best regards,
Teams Platform