License revoked after Secure Boot

[IgnacioAlme]

Windows OS version

Windows 11 24H2

ImageGlass version

9.3.2.520

ImageGlass release

Store

1️⃣ Steps to reproduce

1. Have Secure Boot disabled.
2. Have ImageGlass 9 bought on Microsoft Store and installed.
3. Enable Secure Boot.
4. License is now revoked, even though no hardware or OS change was made.

2️⃣ Actual behavior

Enabling secure boot it revokes the license, making it impossible to use the app. Reinstalling does not work either.

3️⃣ Expected behavior

Since no changes were made to the OS nor there was any hardware swap, it should maintain the license.

4️⃣ Screenshots / Video / Sample image file

5️⃣ Additional context

No response

[d2phap]

Hi @IgnacioAlme

The license of ImageGlass Store is managed by MS Store service. Can you check if this issue happens to ImageGlass only or other apps on MS Store as well?

You can try reset the cache of MS Store as described here: https://www.elevenforum.com/t/reset-and-clear-microsoft-store-cache-in-windows-11.7145/

Other thing you can try is sign out your account from MS Store, then sign in again.
Let me know if the issue still persists.

[IgnacioAlme]

Thanks for your quick response.
You were right, it was an issue with Microsoft Store. I followed the instructions in the link you provided and now it's solved.
Thank you so much!