HAOS fails to start Zigbee2MQTT when using both ZBDongle-E (Thread) and ZBDongle-P (Zigbee) #4357
Description
Describe the issue you are experiencing
I have a slight problem that I'm dealing with since I started using a second antenna ZBDongle-E (for thread) along with Zigbee (ZBDongle-P).
I have two Sonoff dongles: the -E with OpenThread firmware and the -P as a Zigbee router.
Never ever had an issue until now, when I started using a second antenna for the Thread protocol (ZBDongle-E)
Everything works great, except when HAOS fully reboots and fails to run Zigbee because of a conflict between the two dongles. I’ve searched for a solution but to no avail.
The only workaround that works right now is to unplug the ZBDongle-E (Thread), wait for Zigbee to fully start, then plug the ZBDongle-E back in and manually start the Thread add-on, which is a big pain in the ass.
Any suggestions would be greatly appreciated!
What operating system image do you use?
generic-x86-64 (Generic UEFI capable x86-64 systems)
What version of Home Assistant Operating System is installed?
15.2
Did the problem occur after upgrading the Operating System?
No
Hardware details
Dell 5070 Wyse is my device
USB Devices:
- Sonoff ZBDongle-P
- Sonoff ZBDongle-E
Steps to reproduce the issue
The only workaround that works right now is to unplug the ZBDongle-E (Thread), wait for Zigbee to fully start, then plug the ZBDongle-E back in and manually start the Thread add-on, which is a big pain in the ass.
Anything in the Supervisor logs that might be useful for us?
Zigbee2MQTT fails to start with:
[2025-09-28 08:26:43] error: zh:ember:uart:ash: Received unexpected reset from adapter, with reason=RESET_SOFTWARE.
[2025-09-28 08:26:43] error: zh:ember:uart:ash: ASH disconnected: ASH_ERROR_NCP_RESET | Adapter status: ASH_NCP_FATAL_ERROR
[2025-09-28 08:26:43] error: zh:ember:uart:ash: Error while parsing received frame, status=HOST_FATAL_ERROR.
[2025-09-28 08:26:43] error: zh:ember: Adapter fatal error: HOST_FATAL_ERROR
[2025-09-28 08:26:54] error: zh:ember:ezsp: ERROR Transaction failure; status=ASH_ERROR_TIMEOUTS. Last Frame: [FRAME: ID=0:“VERSION” Seq=0 Len=0].
[2025-09-28 08:26:54] error: z2m: Error while starting zigbee-herdsman
[2025-09-28 08:26:54] error: z2m: Failed to start zigbee-herdsman
[2025-09-28 08:26:54] error: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html for possible solutions
[2025-09-28 08:26:54] error: z2m: Exiting…
[2025-09-28 08:26:54] error: z2m: Error: ASH_ERROR_TIMEOUTSAnything in the Host logs that might be useful for us?
2025-10-20 10:56:30.121 homeassistant systemd[1]: Started Time & Date Service.
2025-10-20 10:56:59.908 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-20 10:57:00.151 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-20 11:36:38.815 homeassistant systemd[1]: Starting Cleanup of Temporary Directories...
2025-10-20 11:36:38.857 homeassistant systemd[1]: systemd-tmpfiles-clean.service: Deactivated successfully.
2025-10-20 11:36:38.857 homeassistant systemd[1]: Finished Cleanup of Temporary Directories.
2025-10-20 13:03:10.321 homeassistant systemd[1]: Starting Hostname Service...
2025-10-20 13:03:10.587 homeassistant systemd[1]: Started Hostname Service.
2025-10-20 13:03:10.609 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-20 13:03:10.833 homeassistant systemd[1]: Started Time & Date Service.
2025-10-20 13:03:40.624 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-20 13:03:40.870 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-20 15:09:51.172 homeassistant systemd[1]: Starting Hostname Service...
2025-10-20 15:09:51.439 homeassistant systemd[1]: Started Hostname Service.
2025-10-20 15:09:51.463 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-20 15:09:51.683 homeassistant systemd[1]: Started Time & Date Service.
2025-10-20 15:10:21.475 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-20 15:10:21.721 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-20 17:16:31.896 homeassistant systemd[1]: Starting Hostname Service...
2025-10-20 17:16:32.162 homeassistant systemd[1]: Started Hostname Service.
2025-10-20 17:16:32.186 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-20 17:16:32.416 homeassistant systemd[1]: Started Time & Date Service.
2025-10-20 17:17:02.175 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-20 17:17:02.426 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-20 19:23:12.667 homeassistant systemd[1]: Starting Hostname Service...
2025-10-20 19:23:12.932 homeassistant systemd[1]: Started Hostname Service.
2025-10-20 19:23:12.963 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-20 19:23:13.200 homeassistant systemd[1]: Started Time & Date Service.
2025-10-20 19:23:42.944 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-20 19:23:43.230 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-20 21:29:53.402 homeassistant systemd[1]: Starting Hostname Service...
2025-10-20 21:29:53.667 homeassistant systemd[1]: Started Hostname Service.
2025-10-20 21:29:53.691 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-20 21:29:53.916 homeassistant systemd[1]: Started Time & Date Service.
2025-10-20 21:30:23.703 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-20 21:30:23.953 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-20 23:36:34.121 homeassistant systemd[1]: Starting Hostname Service...
2025-10-20 23:36:34.387 homeassistant systemd[1]: Started Hostname Service.
2025-10-20 23:36:34.413 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-20 23:36:34.645 homeassistant systemd[1]: Started Time & Date Service.
2025-10-20 23:37:04.395 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-20 23:37:04.682 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-21 01:43:14.843 homeassistant systemd[1]: Starting Hostname Service...
2025-10-21 01:43:15.107 homeassistant systemd[1]: Started Hostname Service.
2025-10-21 01:43:15.137 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-21 01:43:15.372 homeassistant systemd[1]: Started Time & Date Service.
2025-10-21 01:43:45.138 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-21 01:43:45.408 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-21 03:49:55.598 homeassistant systemd[1]: Starting Hostname Service...
2025-10-21 03:49:55.864 homeassistant systemd[1]: Started Hostname Service.
2025-10-21 03:49:55.888 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-21 03:49:56.121 homeassistant systemd[1]: Started Time & Date Service.
2025-10-21 03:50:25.901 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-21 03:50:26.139 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-21 05:56:36.292 homeassistant systemd[1]: Starting Hostname Service...
2025-10-21 05:56:36.556 homeassistant systemd[1]: Started Hostname Service.
2025-10-21 05:56:36.577 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-21 05:56:36.809 homeassistant systemd[1]: Started Time & Date Service.
2025-10-21 05:57:06.571 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-21 05:57:06.843 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-21 08:03:17.055 homeassistant systemd[1]: Starting Hostname Service...
2025-10-21 08:03:17.319 homeassistant systemd[1]: Started Hostname Service.
2025-10-21 08:03:17.350 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-21 08:03:17.588 homeassistant systemd[1]: Started Time & Date Service.
2025-10-21 08:03:47.357 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-21 08:03:47.625 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-21 10:09:57.788 homeassistant systemd[1]: Starting Hostname Service...
2025-10-21 10:09:58.059 homeassistant systemd[1]: Started Hostname Service.
2025-10-21 10:09:58.078 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-21 10:09:58.308 homeassistant systemd[1]: Started Time & Date Service.
2025-10-21 10:10:28.095 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-21 10:10:28.345 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-21 11:21:10.997 homeassistant NetworkManager[417]: <info> [1761045670.9969] dhcp4 (enp1s0): state changed new lease, address=192.168.8.9
2025-10-21 11:21:11.030 homeassistant systemd[1]: Starting Network Manager Script Dispatcher Service...
2025-10-21 11:21:11.042 homeassistant systemd[1]: Started Network Manager Script Dispatcher Service.
2025-10-21 11:21:21.060 homeassistant systemd[1]: NetworkManager-dispatcher.service: Deactivated successfully.
2025-10-21 11:36:50.178 homeassistant systemd[1]: Starting Cleanup of Temporary Directories...
2025-10-21 11:36:50.221 homeassistant systemd[1]: systemd-tmpfiles-clean.service: Deactivated successfully.
2025-10-21 11:36:50.221 homeassistant systemd[1]: Finished Cleanup of Temporary Directories.
2025-10-21 12:16:38.484 homeassistant systemd[1]: Starting Hostname Service...
2025-10-21 12:16:38.749 homeassistant systemd[1]: Started Hostname Service.
2025-10-21 12:16:38.772 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-21 12:16:38.992 homeassistant systemd[1]: Started Time & Date Service.
2025-10-21 12:17:08.773 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-21 12:17:09.019 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-21 14:23:19.232 homeassistant systemd[1]: Starting Hostname Service...
2025-10-21 14:23:19.499 homeassistant systemd[1]: Started Hostname Service.
2025-10-21 14:23:19.517 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-21 14:23:19.739 homeassistant systemd[1]: Started Time & Date Service.
2025-10-21 14:23:49.535 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-21 14:23:49.776 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-21 16:29:59.941 homeassistant systemd[1]: Starting Hostname Service...
2025-10-21 16:30:00.208 homeassistant systemd[1]: Started Hostname Service.
2025-10-21 16:30:00.227 homeassistant systemd[1]: Starting Time & Date Service...
2025-10-21 16:30:00.455 homeassistant systemd[1]: Started Time & Date Service.
2025-10-21 16:30:30.221 homeassistant systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-10-21 16:30:30.491 homeassistant systemd[1]: systemd-timedated.service: Deactivated successfully.
2025-10-21 17:14:22.550 homeassistant systemd-timesyncd[515]: Network configuration changed, trying to establish connection.
2025-10-21 17:14:22.553 homeassistant systemd[1]: Started Journal Gateway Service.
2025-10-21 17:14:22.579 homeassistant systemd-timesyncd[515]: Contacted time server 162.159.200.1:123 (time.cloudflare.com).System information
No response
Additional information
No response