Configure stale bot for label-driven approach (#276)

* Configure stale bot for label-driven approach

- Only process issues with 'awaiting-reporter-response' or 'missing-details' labels
- Add exempt labels for bugs, feature requests, and issues under investigation
- Update messages to clearly indicate need for reporter response
- Set cron to run at noon Eastern (5pm UTC)

* Update stale bot timing and exempt labels

- Change close timing from 7 to 14 days
- Update message to reflect 14 day close window
- Remove bug and feature-request from exempt labels (auto-applied)

* Update stale bot messages to original copy with correct timing

* Add remove-stale-when-updated to prevent false closures

This ensures stale label is automatically removed when any update occurs, preventing issues from being closed if there's been activity.

---------

Co-authored-by: Evan Masseau <>

Author: evan-masseau

.github/workflows/stale.yml

@@ -7,7 +7,7 @@ name: Mark stale issues and pull requests
 
 on:
   schedule:
-    - cron: '0 16 * * *'
+    - cron: '0 17 * * *'
 
 jobs:
   stale:
@@ -20,12 +20,14 @@ jobs:
       - uses: actions/stale@v5
         with:
           repo-token: ${{ secrets.GITHUB_TOKEN }}
+          only-labels: 'awaiting-reporter-response,missing-details'
+          remove-stale-when-updated: true
           days-before-issue-stale: 14
-          days-before-issue-close: 10
+          days-before-issue-close: 14
           stale-issue-label: 'stale'
-          stale-issue-message: 'This issue is stale due to inactivity. Please let us know if you are still encountering issues, otherwise this issue will automatically close in 10 days.'
-          close-issue-message: 'This issue has seen no updates in the past 14 days and will now be closed. Please open a new issue if you wish to report an update.'
-          exempt-issue-labels: 'evergreen'
+          stale-issue-message: 'This issue is stale due to inactivity. Please let us know if you are still encountering issues, otherwise this issue will automatically close in 14 days.'
+          close-issue-message: 'This issue has seen no updates in the past 28 days and will now be closed. Please open a new issue if you wish to report an update.'
+          exempt-issue-labels: 'evergreen,investigating,awaiting-team'
           days-before-pr-stale: 16
           days-before-pr-close: 14
           stale-pr-message: 'This PR has not seen any updates in the last 16 days. Without further action this PR will be closed in 14 days. To disable further staleness checks add the `evergreen` label.'