Top Categories - Number filter broken

[thobou-gly]

Code of Conduct

• I agree to follow this project's Code of Conduct

Is there an existing issue for this?

• I have searched the existing issues

GLPI Version

10.0.19

Plugin version

1.8.9

Bug description

The "Max Number" filter does not work. Whatever number is selected in the filter, The "Top Catégories" report shows all catégories with at least 1 ticket.

Relevant log output

Page URL

https://DOMAIN/marketplace/mreporting/front/graph.php?short_classname=Helpdeskplus&f_name=reportHbarTopcategory&gtype=hbar

Steps To reproduce

Tools > More Reports >Top Catgories
Select whatever begin-end date, any type, all other filters empty, and select any number.
SEND et voila !

Your GLPI setup information

Informations sur le système, l'installation et la configuration

GLPI 10.0.19 ( => /var/www/html/glpi)
Installation mode: TARBALL
Current language:fr_FR

Server

 

Operating system: Linux GLPY-OCS 5.10.0-36-amd64 #​1 SMP Debian 5.10.244-1 (2025-09-29) x86_64

PHP 8.3.26 fpm-fcgi (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl,

date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd,

openssl, pcre, pdo_mysql, posix, random, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm,

tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib)

Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"

upload_max_filesize="2M" disable_functions=""

Software: Apache/2.4.65 (Debian) (Apache/2.4.65 (Debian) Server at helpdesk.gly.local Port 443

)

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36

Server Software: Debian 11

Server Version: 10.5.29-MariaDB-0+deb11u1

Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

Parameters: root@localhost/glpi

Host info: Localhost via UNIX socket

PHP version (8.3.26) is supported.

Sessions configuration is OK.

Allocated memory is sufficient.

mysqli extension is installed.

Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.

curl extension is installed.

gd extension is installed.

intl extension is installed.

zlib extension is installed.

The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.

Database engine version (10.5.29) is supported.

No files from previous GLPI version detected.

The log file has been created successfully.

Write access to /var/www/html/glpi/files/_cache has been validated.

Write access to /var/www/html/glpi/files/_cron has been validated.

Write access to /var/www/html/glpi/files has been validated.

Write access to /var/www/html/glpi/files/_dumps has been validated.

Write access to /var/www/html/glpi/files/_graphs has been validated.

Write access to /var/www/html/glpi/files/_lock has been validated.

Write access to /var/www/html/glpi/files/_pictures has been validated.

Write access to /var/www/html/glpi/files/_plugins has been validated.

Write access to /var/www/html/glpi/files/_rss has been validated.

Write access to /var/www/html/glpi/files/_sessions has been validated.

Write access to /var/www/html/glpi/files/_tmp has been validated.

Write access to /var/www/html/glpi/files/_uploads has been validated.
Web server root directory configuration seems safe.

Sessions configuration is secured.

OS and PHP are relying on 64 bits integers.

exif extension is installed.

ldap extension is installed.

openssl extension is installed.

Following extensions are installed: bz2, Phar, zip.

Zend OPcache extension is installed.

Following extensions are installed: ctype, iconv, mbstring, sodium.

Write access to /var/www/html/glpi/marketplace has been validated.

Timezones seems not loaded, see https://glpi-install.readthedocs.io/en/latest/timezones.html.

GLPI constants

 

GLPI_ROOT: "/var/www/html/glpi"

GLPI_CONFIG_DIR: "/var/www/html/glpi/config"

GLPI_VAR_DIR: "/var/www/html/glpi/files"

GLPI_MARKETPLACE_DIR: "/var/www/html/glpi/marketplace"

GLPI_USE_CSRF_CHECK: "1"

GLPI_CSRF_EXPIRES: "7200"

GLPI_CSRF_MAX_TOKENS: "100"

GLPI_USE_IDOR_CHECK: "1"

GLPI_IDOR_EXPIRES: "7200"

GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false

GLPI_SERVERSIDE_URL_ALLOWLIST: ["^\n                (http|https|feed)://                                                # protocol\n                (\n                    (?:\n                        (?:xn--[a-z0-9-]++\.)*+xn--[a-z0-9-]++                      # a domain name using punycode\n                            |\n                        (?:[\pL\pN\pS\pM\-\]++\.)+[\pL\pN\pM]++                    # a multi-level domain name\n                            |\n                        [a-z0-9\-\]++                                              # a single-level domain name\n                    )\.?\n                        |                                                           # or\n                    \d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}                              # an IP address\n                        |                                                           # or\n                    \[\n                        (?:(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){6})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:::(?:(?:(?:[0-9a-f]{1,4})):){5})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){4})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,1}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){3})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,2}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){2})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,3}(?:(?:[0-9a-f]{1,4})))?::(?:(?:[0-9a-f]{1,4})):)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,4}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,5}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,6}(?:(?:[0-9a-f]{1,4})))?::))))\n                    \]                                                              # an IPv6 address\n                )\n                (?:/ (?:[\pL\pN\pS\pM\-._\!$&'()+,;=:@]|%[0-9A-Fa-f]{2}) )*     # a path\n                (?:\? (?:[\pL\pN\-._\~!$&'\\+,;=:@/?]|%[0-9A-Fa-f]{2}) )?    # a query (optional)\n            $~ixuD"]

GLPI_DISALLOWED_UPLOADS_PATTERN: "/\.(php\d*|phar)$/i"

GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"

GLPI_INSTALL_MODE: "TARBALL"

GLPI_NETWORK_MAIL: "glpi@teclib.com"

GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"

GLPI_MARKETPLACE_ALLOW_OVERRIDE: true

GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true

GLPI_USER_AGENT_EXTRA_COMMENTS: ""

GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"

GLPI_AJAX_DASHBOARD: "1"

GLPI_CALDAV_IMPORT_STATE: 0

GLPI_DEMO_MODE: "0"

GLPI_CENTRAL_WARNINGS: "1"

GLPI_TEXT_MAXSIZE: "4000"

GLPI_DOC_DIR: "/var/www/html/glpi/files"

GLPI_CACHE_DIR: "/var/www/html/glpi/files/_cache"

GLPI_CRON_DIR: "/var/www/html/glpi/files/_cron"

GLPI_DUMP_DIR: "/var/www/html/glpi/files/_dumps"

GLPI_GRAPH_DIR: "/var/www/html/glpi/files/_graphs"

GLPI_LOCAL_I18N_DIR: "/var/www/html/glpi/files/_locales"

GLPI_LOCK_DIR: "/var/www/html/glpi/files/_lock"

GLPI_LOG_DIR: "/var/www/html/glpi/files/_log"

GLPI_PICTURE_DIR: "/var/www/html/glpi/files/_pictures"

GLPI_PLUGIN_DOC_DIR: "/var/www/html/glpi/files/_plugins"

GLPI_RSS_DIR: "/var/www/html/glpi/files/_rss"

GLPI_SESSION_DIR: "/var/www/html/glpi/files/_sessions"

GLPI_TMP_DIR: "/var/www/html/glpi/files/_tmp"

GLPI_UPLOAD_DIR: "/var/www/html/glpi/files/_uploads"

GLPI_INVENTORY_DIR: "/var/www/html/glpi/files/_inventories"

GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"

GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"

GLPI_I18N_DIR: "/var/www/html/glpi/locales"

GLPI_VERSION: "10.0.19"

GLPI_SCHEMA_VERSION: "10.0.19@d64066799f068b16ee973b377bdd13f984fe062a"

GLPI_MARKETPLACE_PRERELEASES: false

GLPI_MIN_PHP: "7.4.0"

GLPI_MAX_PHP: "8.5.0"

GLPI_YEAR: "2025"

Libraries

 

htmlawed/htmlawed version 1.2.14 in (/var/www/html/glpi/vendor/htmlawed/htmlawed)

phpmailer/phpmailer version 6.8.0 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src)

simplepie/simplepie version 1.5.8 in (/var/www/html/glpi/vendor/simplepie/simplepie/library)

tecnickcom/tcpdf version 6.9.1 in (/var/www/html/glpi/marketplace/pdf/vendor/tecnickcom/tcpdf)

michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf)

true/punycode in (/var/www/html/glpi/vendor/true/punycode/src)

iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink)

sabre/dav in (/var/www/html/glpi/vendor/sabre/dav/lib/DAV)

sabre/http in (/var/www/html/glpi/vendor/sabre/http/lib)

sabre/uri in (/var/www/html/glpi/vendor/sabre/uri/lib)

sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib)

laminas/laminas-i18n in (/var/www/html/glpi/vendor/laminas/laminas-i18n/src)

laminas/laminas-servicemanager in (/var/www/html/glpi/vendor/laminas/laminas-servicemanager/src)

monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog)

sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src)

donatj/phpuseragentparser in (/var/www/html/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)

elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src)

symfony/console in (/var/www/html/glpi/vendor/symfony/console)

scssphp/scssphp in (/var/www/html/glpi/vendor/scssphp/scssphp/src)

laminas/laminas-mail in (/var/www/html/glpi/vendor/laminas/laminas-mail/src/Protocol)

laminas/laminas-mime in (/var/www/html/glpi/vendor/laminas/laminas-mime/src)

rlanvin/php-rrule in (/var/www/html/glpi/vendor/rlanvin/php-rrule/src)

ramsey/uuid in (/var/www/html/glpi/vendor/ramsey/uuid/src)

psr/log in (/var/www/html/glpi/vendor/psr/log/Psr/Log)

psr/simple-cache in (/var/www/html/glpi/vendor/psr/simple-cache/src)

psr/cache in (/var/www/html/glpi/vendor/psr/cache/src)

league/csv in (/var/www/html/glpi/vendor/league/csv/src)

mexitek/phpcolors in (/var/www/html/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)

guzzlehttp/guzzle in (/var/www/html/glpi/vendor/guzzlehttp/guzzle/src)

guzzlehttp/psr7 in (/var/www/html/glpi/vendor/guzzlehttp/psr7/src)

glpi-project/inventory_format in (/var/www/html/glpi/vendor/glpi-project/inventory_format/lib/php)

wapmorgan/unified-archive in (/var/www/html/glpi/vendor/wapmorgan/unified-archive/src)

paragonie/sodium_compat in (/var/www/html/glpi/vendor/paragonie/sodium_compat/src)

symfony/cache in (/var/www/html/glpi/vendor/symfony/cache)

html2text/html2text in (/var/www/html/glpi/vendor/html2text/html2text/src)

symfony/css-selector in (/var/www/html/glpi/vendor/symfony/css-selector)

symfony/dom-crawler in (/var/www/html/glpi/vendor/symfony/dom-crawler)

twig/twig in (/var/www/html/glpi/vendor/twig/twig/src)

twig/string-extra in (/var/www/html/glpi/vendor/twig/string-extra)

symfony/polyfill-ctype not found

symfony/polyfill-iconv not found

symfony/polyfill-mbstring not found

symfony/polyfill-php80 not found

symfony/polyfill-php81 not found

symfony/polyfill-php82 in (/var/www/html/glpi/vendor/symfony/polyfill-php82)

league/oauth2-client in (/var/www/html/glpi/vendor/league/oauth2-client/src/Provider)

league/oauth2-google in (/var/www/html/glpi/vendor/league/oauth2-google/src/Provider)

thenetworg/oauth2-azure in (/var/www/html/glpi/vendor/thenetworg/oauth2-azure/src/Provider)

LDAP directories

 

Server: 'ldaps://glydc-dc02.gly.local', Port: '636', BaseDN: 'DC=gly,DC=local', Connection filter:

'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:

'CN=GLPI1_T0,OU=Services,OU=GLY_1.Tier 0,DC=gly,DC=local', Use TLS: none

Server: 'glydc-dc02.gly.local', Port: '389', BaseDN: 'DC=gly,DC=local', Connection filter:

'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:

'CN=glpi2,OU=Prestataires,OU=GLY-Utilisateurs,DC=gly,DC=local', Use TLS: none

SQL replicas

 

Not active

Notifications

 

Way of sending emails: SMTP (anonymous@192.168.20.25)

Plugins list

 

actualtime           Name: ActualTime                     Version: 3.2.0      State: Enabled

Install Method: Marketplace

news                 Name: Alertes                        Version: 1.12.5     State: Enabled

Install Method: Marketplace

badges               Name: Badges                         Version: 3.0.0      State: Not installed

Install Method: Marketplace

barcode              Name: Barcode                        Version: 2.7.1      State: Not installed

Install Method: Marketplace

fields               Name: Champs supplémentaires         Version: 1.21.25    State: Enabled

Install Method: Marketplace

timelineticket       Name: Chronologie des tickets        Version: 10.0+1.2   State: Enabled

Install Method: Marketplace

costs                Name: Costs                          Version: 3.0.3      State: Not installed

Install Method: Marketplace

datainjection        Name: Data Injection                 Version: 2.14.4     State: Enabled

Install Method: Marketplace

purchaserequest      Name: Demande d'achat                Version: 3.0.2      State: Enabled

Install Method: Marketplace

consumables          Name: Demande de consommables        Version: 2.0.1      State: Not installed

Install Method: Marketplace

archimap             Name: Diagrammes                     Version: 3.3.7      State: Enabled

Install Method: Marketplace

escalade             Name: Escalades                      Version: 2.9.18     State: Installed / not activated

Install Method: Marketplace

useditemsexport      Name: Export des éléments utilisés   Version: 2.5.2      State: Installed / not activated

Install Method: Marketplace

formcreator          Name: Form Creator                   Version: 2.13.10    State: Enabled

Install Method: Marketplace

geninventorynumber   Name: Génération de numéros d'invent Version: 2.8.6      State: Installed / not activated

Install Method: Marketplace

genericobject        Name: Gestion d'objets               Version: 2.14.14    State: Enabled

Install Method: Marketplace

order                Name: Gestion des commandes          Version: 2.11.3     State: Installed / not activated

Install Method: Marketplace

tag                  Name: Gestion des tags               Version: 2.12.5     State: Installed / not activated

Install Method: Marketplace

glpiinventory        Name: GLPI Inventory                 Version: 1.5.5      State: Enabled

Install Method: Marketplace

pdf                  Name: Impression pdf                 Version: 4.0.2      State: Enabled

Install Method: Marketplace

addressing           Name: IP Addressing                  Version: 3.0.3      State: Installed / not activated

Install Method: Marketplace

tasklists            Name: Liste des tâches               Version: 2.0.4      State: Installed / not activated

Install Method: Marketplace

metademands          Name: Meta-Demandes                  Version: 3.4.0      State: Installed / not activated

Install Method: Marketplace

metabase             Name: Metabase                       Version: 1.3.3      State: Not installed

Install Method: Marketplace

moreticket           Name: More ticket                    Version: 1.7.5      State: Installed / not activated

Install Method: Marketplace

oauthimap            Name: Oauth IMAP                     Version: 1.4.4      State: Enabled

Install Method: Marketplace

onetimesecret        Name: OneTimeSecret                  Version: 2.1.3      State: Not installed

Install Method: Marketplace

mreporting           Name: Plus de rapports               Version: 1.8.9      State: Enabled

Install Method: Marketplace

statecheck           Name: Régles de vérification d'état  Version: 2.4.7      State: Installed / not activated

Install Method: Marketplace

resources            Name: Ressources humaines            Version: 3.0.7      State: Installed / not activated

Install Method: Marketplace

roundrobin           Name: Round Robin                    Version: 1.0.9      State: Installed / not activated

Install Method: Marketplace

vip                  Name: VIP                            Version: 1.8.3      State: Enabled

Install Method: Marketplace

vizir                Name: Vizir                          Version: 1.2.0      State: Not installed

Install Method: Marketplace

webhook              Name: Webhooks                       Version: 1.0.20     State: Installed / not activated

Install Method: Marketplace

Anything else?

I am going to upgrade to 10.0.20 soon.

[github-actions]

There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue.
If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

[thobou-gly]

Same issue after upgrade :

• GLPI Version: 10.0.22
• Plugin Version : 1.8.10

[stonebuzz]

Hi

can you try this -> #331

[thobou-gly]

I will be able to look into it during the second week of january.